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Forums Home > Open Chat > How long do you warranty your work?
How long do you warranty your work?
Author Message
MichaelPrachniak
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Joined: July 2008
Posts: 386
Location:
Orlando, FL
Posted: September 12, 2008 8:32 PM
Here is a question to the various types of flooring installers out there. How long do you or your company generally waranty your workmanship? For me it has always been 1 year.
Michael Prachniak - Expert Tile and Stone Consultant and Writer, Owner - Tile Productions
 
Check out FAF''s tile section!
www.findanyfloor.com/tile/TileFloo...
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DelWallace
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Joined: July 2008
Posts: 72
Location:
Posted: September 14, 2008 7:42 PM
RE: How long do you warranty your work?
Michael, I agree with the 1 year mark. It seems to be the law, as well, in many areas.
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ScottSummers
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Joined: July 2008
Posts: 58
Location:
Posted: September 16, 2008 1:03 AM
RE: How long do you warranty your work?
I too warrant my work (officially) for a year. It has never come up, but if someone were to call me and let me know there was a problem that they felt was related to installer error I would probably investigate and very likely take care of the problem for free. I do hire people to help me from time to time, and I don't always see their work every step of the way. I live in a pretty small community now too, so many of my customers are friends and friends of friends. It pays to take care of issues even if its past the official warranty period.
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MichaelPrachniak
Image: Author Image
Joined: July 2008
Posts: 386
Location:
Orlando, FL
Posted: September 16, 2008 11:20 PM
RE: How long do you warranty your work?
I believe one year is pretty standard. You bring up a great point, though, Scott about going beyond the one year mark to protect you reputation. Its the ones who go above and beyond that really stand out.
Michael Prachniak - Expert Tile and Stone Consultant and Writer, Owner - Tile Productions
 
Check out FAF''s tile section!
www.findanyfloor.com/tile/TileFloo...
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